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Test it free today with our 14-day no commitment trial. Fast, reliable, secure, and simple to use, ConnectWise Control helps businesses solve their customers issues faster from any location. LogMeIn Rescue is most compared with LogMeIn Central, GoToAssist, BeyondTrust Remote Support, Microsoft Remote Desktop Services and Citrix Virtual Apps and Desktops, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and Check Point Remote Access VPN. internal IT teams, and managed security providers. On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". The top reviewer of LogMeIn Rescue writes "Hugely helped to decrease the time it takes to handle support issues". LogMeIn Rescue is rated 9.0, while TeamViewer is rated 8.6. LogMeIn Rescue is ranked 10th in Remote Access with 2 reviews while TeamViewer is ranked 2nd in Remote Access with 28 reviews. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable." There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational.
We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. Splashtop is the next greatest remote access tool after LogMeIn (previously Splashtop Remote).
Windows, Mac OS X, Linux, UNIX, Ubuntu, and Raspberry Pi are all supported systems. I don't use everything they offer but you can go wherever you want to take this tool. It is free for personal use but costs 30 for personal and commercial usage and 44 for enterprise use per desktop. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. It's easy and a lot of folks like it." "They've thought of everything in terms of features.
Over the 10-plus years, we've literally had no issues with it going down or with it causing any problems or causing issues when our end-users are trying to get access to it." "The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. You can also easily brand their licensed product with your own company logo if you like that kind of thing. For remote support, Teamviewer is easier and you can point an unlicensed user at their web site to get the free client. "The vendor's reliability provides me with peace of mind. I have had quite a bit of experience with Logmein and WebEx as a consultant.